Installation and Upgrade Guides › Policy Server Installation Guide › Installing Reports › How to Uninstall Reporting

How to Uninstall Reporting

Complete the following procedures to uninstall CA SiteMinder® reports:

1. Uninstall the CA SiteMinder® Report Server Configuration Wizard.
2. Uninstall the Report Server.
3. Remove leftover items.
4. Remove the report database tables.

Uninstall the Report Server Configuration Wizard from Windows

Follow these steps:

1. Exit all applications that are running.
2. Navigate to report_server_home\CommonReporting3\Uninstall_CASiteMinder_ConfigurationWizard.

   report_server_home

   Specifies the Report Server installation path.

   Important! If you are running this wizard on Windows Server 2008, run the executable file with administrator permissions. Use these permissions even if you are logged in to the system as an administrator. For more information, see the release notes for your CA SiteMinder® component.

3. Double-click uninstall.exe.

   The wizard starts.

4. Follow the prompts.

   Note: If a message prompts you to remove shared files, click No to All.

5. If requested, restart the system.

   The Report Server Configuration Wizard is uninstalled.

Uninstall the Report Server Configuration Wizard from UNIX

Follow these steps:

1. Exit all applications that are running.
2. Navigate to report_server_home/CommonReporting3/Uninstall_CASiteMinder_ConfigurationWizard.

   report_server_home

   Specifies the Report Server installation path.

3. Run the following command:

   ./uninstall
   

   The process starts.

4. Follow the prompts.

   The Report Server Configuration Wizard is uninstalled.

Uninstall the Report Server from Windows

Follow these steps:

1. Exit all applications that are running.
2. Navigate to report_server_home\CommonReporting3\Uninstall CA Business Intelligence 3.2.

   report_server_home

   Specifies the Report Server installation path.

3. Double-click Uninstall CA Business Intelligence 3.2.exe

   Important! If you are running this wizard on Windows Server 2008, run the executable file with administrator permissions. Use these permissions even if you are logged in to the system as an administrator. For more information, see the release notes for your CA SiteMinder® component.

   The uninstaller starts.

   Note: If you installed the Report Server silently, the uninstaller starts silently. If you want to uninstall using a wizard:

   1. Open a command prompt.

      Important! Before running a CA SiteMinder® utility or executable on Windows Server 2008, open the command-line window with administrator permissions. Open the command-line window this way, even if your account has administrator privileges.

   2. Navigate to report_server_home\CommonReporting3\Uninstall CA Business Intelligence 3.2.
   3. Enter the following command:

      Uninstall CA Business Intelligence 3.2.exe -i swing
      

4. Follow the prompts.

   Consider the following items:

   • If a message prompts you to remove shared files, click No to All.
   • If a message prompts you to close the Java Platform SE binary and BOE120MySQL, select the Do not close applications and click OK.
5. If requested, reboot the system.

   The Report Server is uninstalled.

Note: Uninstalling the Report Server does not remove the tables in the report database. Manually remove these tables.

Uninstall the Report Server from UNIX

Do not manually remove the installation directories to uninstall this component. Execute the uninstall shell script. If you only remove the installation directories, related registries can be left behind. If you try to re–install this component on this host system, the entries can prevent a successful installation.

Follow these steps:

1. Open a Bourne shell and navigate to report_server_home/CommonReporting3/Uninstall.

   report_server_home

   Specifies the Report Server installation path.

2. Run the following command:

   ./UninstallCABusinessIntelligence 3.2
   

   The process starts.

3. Follow the prompts.

   The Report Server is uninstalled.

Note: Uninstalling the Report Server does not remove the tables in the report database. Manually remove these tables.

Remove Windows Items

You manually remove leftover items to keep the system as clean as possible. If you reinstall the Report Server to the same system, removing leftover items prevents the Report Server installation from failing.

Follow these steps:

1. Navigate to report_server_home.

   report_server_home

   Specifies the Report Server installation path.

2. Delete the following directory:

   CommonReporting3

   You have removed the leftover items.

Remove UNIX Items

You manually remove leftover items to keep the system as clean as possible. If you reinstall the Report Server to the same system, removing leftover items prevents the Report Server installation from failing.

Important! Other CA products can share the SharedComponents directory. The profile.CA file sets the environment variables for this location. Be sure that no other CA products are sharing the SharedComponets directory before you remove this file.

Follow these steps:

1. Navigate to report_server_home

   report_server_home

   Specifies the Report Server installation path.

2. Delete the following folder:

   CommonReporting

3. Navigate to /etc.
4. Remove the following file:

   profile.CA

   You have removed the leftover items.

Remove the Report Database Tables

Uninstalling the Report Server does not remove the tables in the report database. Access the database functioning as the report database and manually remove all tables.