Installation and Upgrade Guides › Policy Server Installation Guide › Installing Reports › How to Install the Report Templates

How to Install the Report Templates

Complete the following procedures to install the report templates:

1. Gather information for the installer.
2. Install the report templates.
3. Restart the Report Server.
4. Increase the Job Server service timeout value.

Gather Information for the Installer

The Report Server Configuration Wizard requires the following information:

• BusinessObjects administrator password—Identify the password for the default BusinessObjects administrator account. The Report Server installer creates a default administrative account during installation. A password for this account was required to complete the installation. The Report Server Configuration Wizard requires the password to use the default administrative account to install the report templates.
• CA SiteMinder® audit database type—Identify the type of database that is to function as a CA SiteMinder® audit database. A separate CA SiteMinder® audit database is required to run audit-based reports. The Report Server Configuration Wizard requires the database type to configure the Report Server to use a set of report templates based on the audit database type.

  Note: You do not have to configure a CA SiteMinder® audit database before running the Report Server Configuration Wizard.

A worksheet is provided to help you gather and record required information before installing the report templates.

Install the Report Templates

You install the CA SiteMinder® report templates with the Report Server Configuration Wizard. The following sections detail how to run the Report Server Configuration Wizard on Windows and UNIX.

Before You Install

Consider the following items before you install the report templates:

• You run the Report Server Configuration Wizard using the installation media on the Technical Support site.

  Note: For a list of installation media names, see the Policy Server Release Notes.

  Important! (UNIX) The installation media requires executable permissions. Run the following command to add the permission:

  chmod +x installation_media
  

  installation_media

  Specifies the name of the Report Server Configuration Wizard installation executable.

• (UNIX) If you execute the Report Server Configuration Wizard across different subnets, it can crash. Install the report templates directly on the Report Server host system.

More information:

Locate the Installation Media

Installation Media Names

Windows

To install the report templates on Windows

1. Be sure that you have gathered the required information for the installer.
2. Exit all applications that are running.
3. Double–click installation_media.

   installation_media

   Specifies the name of the Report Server Configuration Wizard installation executable.

   The installer starts.

   Note: For a list of installation media names, see the Policy Server Release Notes.

4. For each prompt, use your completed Report Server configuration worksheet to enter the required values.
5. Review the installation settings and click Install.

   The report templates are installed.

6. Restart the Report Server.

   The Report Server is configured to use the CA SiteMinder® report templates.

More information:

Locate the Installation Media

Installation Media Names

UNIX GUI

To install the report templates using a UNIX GUI

1. Be sure that you have gathered the required information for the installer.
2. Exit all applications that are running.
3. Open a shell and navigate the installation media.
4. Enter the following command:

   ./installation_media
   

   installation_media

   Specifies the name of the Report Server Configuration Wizard installation executable.

   The installer starts.

   Note: For a list of installation media names, see the Policy Server Release Notes.

5. For each prompt, use your completed Report Server configuration worksheet to enter the required values.

   Note: Oracle is the only supported audit database for a Solaris Report Server. If you installed the Report Server to Solaris, you are not prompted for an audit database type. The Report Server Configuration Wizard automatically installs Oracle-specific report templates.

6. Review the installation settings and click Install.

   The report templates are installed.

7. Restart the Report Server.

   The Report Server is configured to use the CA SiteMinder® report templates.

More information:

Locate the Installation Media

Installation Media Names

UNIX Console

To install the report templates using a UNIX console

1. Be sure that you have gathered the required information for the installer.
2. Exit all applications that are running.
3. Open a shell and navigate to the installation media.
4. Enter the following command:

   ./installation_media -i console
   

   installation_media

   Specifies the name of the Report Server Configuration Wizard installation executable.

   -i console

   Specifies that installation start in a UNIX console.

   The installer starts.

   Note: For a list of installation media names, see the Policy Server Release Notes.

5. For each prompt, use your completed Report Server configuration worksheet to enter the required values.

   Note: Oracle is the only supported audit database for a Solaris Report Server. If you installed the Report Server to Solaris, you are not prompted for an audit database type. The Report Server Configuration Wizard automatically installs Oracle-specific report templates.

6. Review the installation settings and press Enter.

   The report templates are installed.

7. Restart the Report Server.

   The Report Server is configured to use the CA SiteMinder® report templates.

More information:

Locate the Installation Media

Installation Media Names

Increase the Job Server Service Timeout Value

Some of the Report Server services have a default timeout of 10 minutes. The Report Server can take longer than 10 minutes to generate large analysis reports.

Increase the timeout value of the Crystal Reports Job Server service to be sure that large analysis reports are successfully generated.

Increase the Timeout Value on Windows

Follow these steps:

1. Click Start, Programs, BusinessObjects XI Release 3.1, BusinessObjects Enterprise, Central Configuration Manager.

   The Central Configuration Manager console appears.

2. Right-click Crystal Reports Job Server and select Stop.

   The Crystal Reports Job Server service stops.

3. Right-click Crystal Reports Job Server and select Properties.

   The Crystal Reports Job Server Properties dialog appears.

4. From the Properties tab, append the following entry to the end of the string in the Command field:

   -requesttimeout 6000000
   

   Note: The timeout value is measured in milliseconds. Specifying 6000000 increases the timeout value to one (1) hour.

5. Click OK.

   The Central Configuration Manager appears.

6. Right-click Crystal Reports Job Server and select Start.

   The Crystal Reports Job Server service starts.

7. Exit the Central Configuration Manager.

   The timeout value for the Crystal Reports Job Server service is set to one (1) hour.

Increase the Timeout Value on UNIX

Follow these steps:

1. Navigate to report_server_home/CommonReporting3/bobje.

   report_server_home

   Specifies the Report Server installation path.

2. Open the ccm.config file, and append the following entry to the end of the value for reportjobserverLAUNCH key:

   -requesttimeout 6000000
   

   Note: The timeout value is measured in milliseconds. Specifying 6000000 increases the timeout value to one (1) hour.

3. Save and close the ccm.config file.

   The timeout value for the Crystal Reports Job Server service is set to one (1) hour.