Various APS components communicate with the Policy Server via SmPortal/SmTransact. This is the troubleshooting section for those connectivity issues.
This kit provides a comprehensive set of error codes that can be used to determine and resolve problems with services.
These errors are distinct from application errors and should not be confused with them. The errors displayed by SmPortalTest are all tunnel errors and that makes SmPortalTest a good tool for validating configuration.
A zero error return indicates success (though the service itself may have failed and thus returned a non-zero application error).
Negative numbers indicate client side (SmPortal) errors. These errors typically indicate an invalid configuration.
Positive errors indicate an error that occurred on the Policy Server when SmTransact attempted to execute the Service Provider (back-end) code. These are typically errors in service code.
A typical problem is that either multiple copies of SmPortal.cfg exist or that it does not exist on the same directory with SmPortal.dll. Only a copy on the same directory with SmPortal.dll will ever be used. Be careful of multiple copies of SmPortal.dll, because then it is difficult to determine which copy Windows elected to use.
|
Copyright © 2014 CA.
All rights reserved.
|
|