Troubleshoot the Policy Server Installation

Use the following files to troubleshoot the Policy Server installation:

CA_SiteMinder_Policy_Server_release_InstallLog.log
The installation log contains a summary section that lists the number of successes, warnings, non–fatal errors, and errors that occurred during the installation. Individual installation actions are listed with the respective status.

release

Specifies the Policy Server release.

Location: siteminder_home\siteminder\install_config_info
ca-ps-details.log
The policy store log details the policy store status.

Location: siteminder_home\siteminder\install_config_info
smps.log
The smps.log is created when you start the Policy Server. This log contains the following line if the Policy Server installed successfully:
```
[Info] Journaling thread started, will delete commands older than 60 minutes.
```
Location: siteminder_home\siteminder\log

siteminder_home

Specifies the Policy Server installation path.

You stop an unattended Policy Server installation to prevent the Policy Server from installing on the specified Windows system.

To stop the installation:

Windows
Use the Windows Task Manager to stop the following processes:
```
ca-ps-12.5-win32.exe
ps_install.exe
```
UNIX
Press Ctrl+C.