Installation and Upgrade Guides › Web Agent Installation Guide for Oracle iPlanet › Troubleshooting

Troubleshooting

This section contains the following topics:

Web Server Starts but Web Agent Not Enabled

smget Error Message When Web Server Starts

Reconfigured Web Agent Won't Operate

Oracle iPlanet Web Server Fails at Runtime

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Web Server Starts but Web Agent Not Enabled

Symptom:

The Web Agent is not enabled even though the web server has started.

Solution:

Open the WebAgent.conf file, and then set the EnableWebAgent parameter to yes.

smget Error Message When Web Server Starts

Valid on Oracle iPlanet web servers

Symptom:

When starting the Web Server, you see the message:

shmget failed. You may be trying to make a cache that is too large.

Solution:

Make the recommended adjustments to the shared memory segments.

More information:

How to Tune the Solaris 10 Resource Controls

Reconfigured Web Agent Won't Operate

Valid on Oracle iPlanet web servers

Symptom:

Web Agent configuration changes are not in the obj.conf file. The Web Agent cannot operate.

Solution:

The Oracle iPlanet Administration console was used to make server modifications before the changes the Agent configuration program made to the obj.conf were applied. Reconfigure the Web Agent.

More information:

Apply CA SiteMinder® Changes to Oracle iPlanet Configuration Files with Oracle iPlanet Administration Server Console for SunOne 6.1 Servers

Apply CA SiteMinder® Changes to Oracle iPlanet Configuration Files with Oracle iPlanet Administration Server Console for SunOne 6.1 Servers

Oracle iPlanet Web Server Fails at Runtime

Symptom:

Oracle iPlanet web server is failing at run time.

Solution:

Set the value of the StackSize setting (in the magnus.conf file of the Oracle iPlanet server) to 256 KB. The magnus.conf file is located in:

Oracle_iPlanet_home/web_server_instance/config