Installation and Upgrade Guides › Web Agent Installation Guide for Apache-based servers › Preparation › How to Prepare for a Web Agent Installation on Apache-based Servers › Apache-based Server Preparations for Windows

Apache-based Server Preparations for Windows

Apache-based servers running on Windows operating environments require the following preparations before installing a CA SiteMinder® agent:

1. Install the Apache-based web server as a service for all users.
2. Verify the presence of a logs subdirectory with the proper permissions.

Install an Apache Web Server on Windows as a Service for All Users

When an Apache-based web server is installed using a single user account, the Agent configuration cannot detect the Apache-based web server installation.

To correct this problem, select the following option when you install an Apache-based web server on a Windows operating environment:

"install as a service, available for all users".

Verify Presence of a Logs Subdirectory with Permissions for Apache-based Web Agents

For CA SiteMinder® Agents for Apache-based web servers (including IBM HTTP Server), a logs subdirectory must exist under the root directory of the Apache-based web server. This subdirectory needs Read and Write permissions for the user identity under which the Apache child process runs.

If the logs subdirectory does not exist, create it with the required permissions.

Note: This configuration requirement applies to any Apache-based web server that writes log files outside the Apache root directory.