Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › Overview

Overview

Configuring the SSL Advanced Authentication Schemes requires Web Servers to be properly configured to use SSL. Many problems with configuring Authentication Schemes over SSL connections are likely to be SSL configuration issues. Therefore, the first step in troubleshooting Authentication Schemes over SSL is to verify that SSL is properly configured and working. Verify the configuration without the interaction of the agent so that these components can be individually analyzed.

Determine SSL Connection Ability

The first step in troubleshooting Authentication Schemes over SSL is to verify that SSL is properly configured and working.

Follow these steps:

1. Disable the agent protecting the realm for which you want to use an authentication scheme over SSL.
2. Using your browser, go to one of the following URLs (using a browser with a certificate):
   • https://web_server_name:port (Netscape web servers)
   • https://web_server_name:port/<SSL Virtual Directory> (IIS web servers)
   • https://web_server_name:port (Apache‑based web servers)

   If this SSL connection is configured to require certificates, you are to select a certificate.