Installation and Upgrade Guides › Web Agent Installation Guide for Oracle iPlanet › Troubleshooting

Troubleshooting

This section contains the following topics:

Web Server Starts but Web Agent Not Enabled

smget Error Message When Web Server Starts

Reconfigured Web Agent Won't Operate

Oracle iPlanet Web Server Fails at Runtime

Non-english Input Characters Contain Junk Characters

Web Server Starts but Web Agent Not Enabled

Symptom:

The Web Agent is not enabled even though the web server has started.

Solution:

Open the WebAgent.conf file, and then set the EnableWebAgent parameter to yes.

smget Error Message When Web Server Starts

Valid on Oracle iPlanet web servers

Symptom:

When starting the Web Server, you see the message:

shmget failed. You may be trying to make a cache that is too large.

Solution:

Make the recommended adjustments to the shared memory segments.

More information:

How to Tune the Solaris 10 Resource Controls

Reconfigured Web Agent Won't Operate

Valid on Oracle iPlanet web servers

Symptom:

Web Agent configuration changes are not in the obj.conf file. The Web Agent cannot operate.

Solution:

The Oracle iPlanet Administration console was used to make server modifications before the changes the Agent configuration program made to the obj.conf were applied. Reconfigure the Web Agent.

Oracle iPlanet Web Server Fails at Runtime

Symptom:

Oracle iPlanet web server is failing at run time.

Solution:

Set the value of the StackSize setting (in the magnus.conf file of the Oracle iPlanet server) to 256 KB. The magnus.conf file is located in:

Oracle_iPlanet_home/web_server_instance/config