Installation and Upgrade Guides › Agent for IIS Installation Guide › Uninstall a Web Agent › Uninstall an IIS Agent

Uninstall an IIS Agent

Before you remove the CA SiteMinder® Web Agent from a Windows operating environment, consider making backup copies of your registry settings and Web Agent configuration settings.

Be aware of the following:

• All Web Agents for all installed web servers will be uninstalled.
• The Password Services and Forms directories, (pw_default, jpw_default, samples_default) will be removed. However, the non-default copies of these directories (pw, jpw, samples) are not removed because these directories may contain customized files.

Note: To remove the CA SiteMinder® Web Agent for IIS from a server farm, run the uninstall program on each node in the farm. Start by removing the Web Agent from the first web server in the farm, and then remove the Web Agent from all other nodes. The first server refers to the IIS web server where the shared configuration information is stored. A node refers to any IIS web servers which read the shared configuration from the first server.

Follow these steps:

1. Stop the web server.
2. Run the configuration wizard to remove the configuration settings of the agents that you want to remove.
3. Choose one of the following procedures:
   • To remove the Web Agent using the wizard, go to Step 3.
   • To remove the Web Agent using the console-based program, go to Step 8.
4. Click Start, Control Panel, Programs and Features.
5. Click CA CA SiteMinder® Web Agent version.
6. Click Uninstall/Change.
7. Review the information in the Uninstall CA SiteMinder® Web Agent dialog, then click Uninstall.
8. Wait for the wizard to finish, then go to Step 12.
9. Open a command-line window.
10. Navigate to the following directory.

    web_agent_home

    web_agent_home

    Indicates the directory where the CA SiteMinder® Agent is installed on your web server.

    Default (Windows 32-bit installations of CA SiteMinder® IIS Web Agents only): C:\Program Files\CA\webagent

    Default (Windows 64-bit installations [CA SiteMinder® Web Agents for IIS only]): C:\Program Files\CA\webagent\win64

    Default (Windows 32-bit applications operating on 64-bit systems [Wow64 with CA SiteMinder® Web Agents for IIS only]): C:\Program Files (x86)\webagent\win32

11. Run the following command:

    ca-wa-uninstall.cmd -i console
    

12. Wait for the un–installation program to finish, then go to Step 12.
13. Start the web server.

Important! Delete the ZeroG registry file from the following location after uninstalling the Web Agent: C:\Program Files\ZeroG Registry\com.zerog.registry.xml