In some situations, the CA SiteMinder® Agent configuration programs cannot add the proper settings to all the IIS web server directories which need them.
Configure the CA SiteMinder® Agent for IIS settings manually in any of the following situations:
web_agent_home\log
Indicates the directory where the CA SiteMinder® Agent is installed on your web server.
Default (Windows 32-bit installations of CA SiteMinder® IIS Web Agents only): C:\Program Files\CA\webagent
Default (Windows 64-bit installations [CA SiteMinder® Web Agents for IIS only]): C:\Program Files\CA\webagent\win64
Default (Windows 32-bit applications operating on 64-bit systems [Wow64 with CA SiteMinder® Web Agents for IIS only]): C:\Program Files (x86)\webagent\win32
For example, suppose that you store your log files in the C:\My Logs\SiteMinder directory. Grant this directory permissions.
If you decide to store your agent log files in a non default directory, grant your application pools permissions to the directory. For example, if you want to store your log files in a directory named C:\MyLogFiles, grant permissions for all your application pool identities to C:\MyLogFiles.
Microsoft provides a command line utility, icacls.exe you can use to set the appropriate permissions. This procedure provides one possible example of a way to set permissions using tools or utilities provided by third-party vendors.
Important! CA provides this information only as an example of one possible method of configuring CA SiteMinder® without using the programs and utilities tested and approved by CA. Microsoft provides the icacls.exe command as part of the Windows operating environment. You may choose to use the following examples as a guide to grant file permissions for the agent for IIS. This command and the syntax shown are subject to change by Microsoft at any time and without notice. For more information, go to the Microsoft Support website, and search for "icacls"
Follow these steps:
Important! Before running a CA SiteMinder® utility or executable on Windows Server 2008, open the command-line window with administrator permissions. Open the command-line window this way, even if your account has administrator privileges.
icacls log_directory /grant IIS AppPool\application_pool_identity
Specifies the non default log directory to which you must grant permissions.
Specifies the identity of the application pool associated with the application protected by CA SiteMinder® on your IIS web server.
The permissions are set.
If you use CA SiteMinder® authentication schemes that request or require certificates, change the settings manually on your IIS web server for the following virtual directories:
Follow these steps:
The Application pools icon and Sites folder appear.
The siteminderagent virtual folder appears.
The settings are changed.
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