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Platform Support and Installation Media

This section contains the following topics:

Locate the Platform Support Matrix

Locate the Bookshelf

Locate the Installation Media

Locate the Platform Support Matrix

Use the Platform Support Matrix to verify that the operating environment and other required third-party components are supported.

Follow these steps:

  1. Go to the CA Support site.
  2. Click Product Pages.
  3. Enter the product name and click Enter.
  4. Open popular links and click Informational Documentation Index.
  5. Click Platform Support Matrices.

Note: You can download the latest JDK and JRE versions at the Oracle Developer Network.

Technology Partners and CA Validated Products

The latest list of partners and their validated products.

Locate the Bookshelf

The SiteMinder bookshelf is available on the Technical Support site.

Follow these steps:

  1. Go to the Technical Support site.

    Note: You do not have to log in.

  2. (Optional) If the Get Support tab is not pulled to the front, click Get Support.
  3. Under Find Product News and Support, click Product Pages.

    The Support by Product page appears.

  4. Enter SiteMinder in the Select a Product Page field and press Enter.

    The SiteMinder product page appears.

  5. Click Bookshelves.
  6. Click the link for the release that you require.

    The SiteMinder bookshelf main page appears.

Locate the Installation Media

If you need a base release, follow these steps:

  1. Go to the CA Support site and click Product Pages.
  2. Enter the product name and click Enter.
  3. Open Quick Access and click Download Center.
  4. Log in.
  5. Locate your product in the Use the Select a Product list.
  6. Select a release and gen level. Click Go.
  7. Save the installation zip locally and extract the kit to a temporary location.

If you need a cumulative release (cr), follow these steps:

  1. Go to the CA Support site and click Product Pages.
  2. Enter the product name and click Enter.
  3. Open Quick Access and click Hotfix/Cumulative Release Index.
  4. Log in.
  5. Click the release you want.
  6. Save the installation zip locally and extract the kit to a temporary location.