Installation and Upgrade Guides › Web Agent Installation Guide for Apache-based servers › Uninstall a Web Agent › Notes About Uninstalling Web Agents

Notes About Uninstalling Web Agents

Be aware of the following:

• All Web Agents for all installed web servers will be uninstalled.
• The Password Services and Forms directories, (pw_default, jpw_default, samples_default) will be removed. However, the non-default copies of these directories (pw, jpw, samples) are not removed because these directories may contain customized files.

Set JRE in PATH Variable Before Uninstalling the SiteMinder Agent

On Windows and UNIX systems, when you are uninstalling a SiteMinder Agent, make sure the JRE is in the PATH variable or the uninstallation program stops and issues one of the following error messages:

• “Could not find a valid Java virtual machine to load. You need to reinstall a supported Java virtual machine.”
• "No Java virtual machine could be found from your PATH environment variable. You must install a VM prior to running this program."

Follow these steps:

On Windows

1. Go to the Control Panel.
2. Double-click System.
3. In the Environment Variables dialog, add the location of the JRE to the PATH system variable.

   For example, C:\j2sdkversion_number\jre\bin

On UNIX

Run the following commands:

1. PATH=$PATH:JRE/bin

   JRE

   Specifies the location of your JRE.

   For example, /usr/bin/j2sdkversion_number/jre

2. export PATH