Monitoring Services from the Dashboard › Perform Actions on Alerts on the Mobile Dashboard › Clear Alerts

Clear Alerts

You clear an alert when you resolve the situation that caused the creation of the alert. You can only clear infrastructure alerts, not service alerts.

Note: This feature is available only if you have appropriate access privileges. For more information, contact your CA SOI administrator.

Note: Service alerts imported from the CA SOI Domain connector are treated similarly to alerts imported from any domain manager, and therefore can be cleared.

Follow these steps:

1. Access the Mobile Dashboard.
2. Tap the Status Indicator to the right of a given service.
3. Tap an alert.
4. Tap Clear Alert.

   A confirmation dialog opens.

5. Tap Yes.

   The alert is cleared.