Symptom:
I have set an SLA to recur starting today, but it does not trigger.
Solution:
When you set the Recurrence date, it must be at least one day later than the Start Date. If the Start Date is Jan 1, 2013 and the Recurrence date is Jan 1, the first recurrence is Jan 1, 2014. However, if you set the Recurrence Date to Jan 2, the first recurrence happens on Jan 2, 2013.
|
Copyright © 2013 CA.
All rights reserved.
|
|