As an administrator, you use the following component services that control various operations in CA SOI:
- CA SAM Application Server
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Controls the operation of the SA Manager. This service is installed on any system that contains the SA Manager component. Some of the examples where you are required to restart this service are as follows:
- You configure the email server to send CA SOI notifications if a mailhost DNS alias for the email server does not exist.
- You configure the Mobile Dashboard connection information, USM Web View connection settings, and global settings.
- You configure the eventManagerClientConfig.xml file to decide how you want to control the Event Management data flow to the Operations Console.
- You reconfigure the Persistence Store connectivity.
- You change the administrator password.
- You experience installation errors or have problems initializing CA Catalyst components.
- CA SAM Event Management
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Controls communication with the Event Store on connector systems for Event Management. This service is installed on any system that contains the SA Manager or a connector. Depending on the status of the service (running or stopped), data sources on the system appear in green (running) or red (stopped). Some of the examples where you are required to restart this service are as follows:
- You configure the Event Management logging.
- You configure the event search settings.
- CA SAM Integration Services
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Controls the operation of the IFW, which handles the communication between the connectors and the SA Manager. This service is installed on any system that contains a connector or the ActiveMQ Server, which is a component of the SA Manager. Some of the examples where you are required to restart this service are as follows:
- You configure the IFW configuration file.
- You enable a connector that was previously disabled.
- You configure the Event Store parameters.
- You manually deploy a custom connector.
- You change the global alert filter setting.
- You change the global DNS lookup setting.
- You experience installation errors or have problems initializing CA Catalyst components.
- CA SAM Store Indexer
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Controls the indexing of USM data from the Persistence Store for use by the USM Web View. This service is installed on any system that contains the UI Server. Some of the examples where you are required to restart this service are as follows:
- You change the Persistence Store connectivity while configuring the Registry.
- You change the Solr connectivity as part of the Registry configuration.
- You configure the Registry for the standalone SA Manager installation.
- You experience installation errors or have problems initializing CA Catalyst components.
Note: For specific information about the Persistence Store, see the Administration Guide.
- CA SAM User Interface Server
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Controls the operation of the UI Server, including all user interfaces. This service is installed on any system that contains the UI Server component. Some of the examples where you are required to restart this service are as follows:
- You add custom links to the Dashboard.
- You add custom metrics to the Dashboard.
- You configure the level of services that the Dashboard displays.
- You change the metric icons on the Mobile Dashboard.
- You customize the Mobile Dashboard polling intervals.
- You synchronize the UI Server with the report server.
- You experience installation errors or have problems initializing CA Catalyst components.
- CA UCF Broker
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Controls the UCF broker, which facilitates create, update, and delete operations from connectors to their source domain managers. This service is installed on any system that contains the SA Manager. Some of the examples where you restart this service are as follows:
- You try to enable the maintenance synchronization in the case no domain manager entry appears in the list.
- You experience installation errors or have problems initializing CA Catalyst components.
