Service Names do not Appear on the Mobile Dashboard

Symptom:

When I access the Mobile Dashboard, the service names are empty.

Solution:

Service names on the Mobile Dashboard are obtained from the USM Properties that are named Service Name and Label.

It is possible that the USM properties were not created properly.

Follow these steps:

Stop the CA SAM Application Server service.
Navigate to the following folder:
SOI_HOME\tomcat\registry\topology\physical\node0\sor
View the following files and verify it matches the server name with the output of %COMPUTERNAME% case sensitive.
- restserver.xml
- sorapp.xml
- ssaserver.xml
Example:
```
<tns:brokerURL>tcp://<Computername>:61616</tns:brokerURL> 
<Computername> has to be the exact content of %COMPUTERNAME%
```
Open a cmd window, navigate to the SOI_HOME\tomcat\registry folder and run the command "registryloader".
Note: Ignore any warning messages about log4j settings.
Perform one of the following actions:
- For new created Services verify that the USM Properties "Service Name" and "Label" are correctly populated.
- For existing Services run the Primerutility script in <SOI_HOME>\Tools\Priming Utility\ which creates the missing reconciled sheets.