Troubleshooting › Operations Console Troubleshooting › Access - Proxy Server Prompt Opens When Accessing the Operations Console

Access - Proxy Server Prompt Opens When Accessing the Operations Console

Symptom:

Every time I open the Operations Console, I must enter credentials in a proxy server prompt.

Solution:

You must configure your Java settings to use your browser settings or establish a direct connection when starting Java applications.

Follow these steps:

1. Launch the Java Control Panel.
2. Click Network Settings.
3. Select 'Use browser settings' or 'Direct connection', and click OK.
4. Click OK on the Java Control Panel.