Related Publications

The following publications, provided on the installation media and the CA SOI online bookshelf, provide complete information about CA SOI:

Administration Guide: Provides information about administering and maintaining the product after installation.
Connector Guide: Provides general information about connectors, the CA Catalyst infrastructure, and writing custom connectors.
Event and Alert Management Best Practices Guide: Provides concepts, procedures, and best practices for managing the event and alert stream that CA SOI receives from connectors.
Implementation Guide: Provides information about installing and implementing the product.
Online Help: Provides information about performing tasks in CA SOI user interfaces.
Readme: Provides information about known issues and information that is discovered after the guides were finalized. A CA SOI release may not have a Readme.
Release Notes: Provides information about operating system support, system requirements, database requirements, web browser support, and international support.
Service Modeling Best Practices Guide: Provides procedures and best practices for modeling services including the following methods: service imports, service discovery, and manual service modeling.
User Guide: Provides information for nonadministrative users about using the product, such as responding to alerts and viewing reports.
Web Services Reference Guide: Provides information about the CA SOI web services for interacting with resources such as CIs, services, alerts, relationships, and escalation policy.