Troubleshooting › CA Catalyst Troubleshooting › Reconciliation Errors

Reconciliation Errors

Symptom:

You experience errors that are related to the reconciliation, which include the following issues:

• Outbound from connector operations failed
• No reconciled sheet is created
• Reconciler does not initialize

Solution:

Try the following solutions:

• Verify that all components installed and initialized properly.
• Verify the correct operation of the correlation and Persistence Service components.
• Verify that reconciliation policy is configured correctly. Verify the existence of the defaultsheet.xml file in the Registry and the Reconciler contents in the sorapp.xml and ssaserver.xml files.