Troubleshooting › CA Catalyst Troubleshooting › ActiveMQ Server Errors

ActiveMQ Server Errors

Symptom:

The ActiveMQ server must be operating properly for information to make it to the Logic Server. Problems with all CA Catalyst components can originate in the ActiveMQ server. The following problems can occur:

• ActiveMQ not started
• ActiveMQ connectivity problems

Solution:

Perform the following actions to resolve the errors:

• Check the SOI_HOME\tomcat\logs\soimgr-error.log file for errors that are related to ActiveMQ startup.
• Check the ActiveMQ log file for errors.
• Verify that activemq-web.war is deployed.
• Verify the ActiveMQ configuration in the SOI_HOME\tomcat\webapps\activemq-web\WEB-INF\caifwmq.xml file.
• Verify that the ActiveMQ connection information is correct in all appropriate configuration files.
• Verify the ActiveMQ topic and queue permissions.