When importing or managing many CIs in CA SOI, the USM Web View interface may not contain some of the CIs that exist in the Persistent Store. The connector system and the SA Manager having clocks out of sync, causing the Persistence Service to omit processing for some records.
To avoid potential search problems in USM Web View, synchronize the time on all machines where CA SOI and connectors are installed by either having the machines in the same Windows Server domain (so the domain controller synchronizes the time) or synchronizing over Network Time Protocol (NTP).
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