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Customization and Maintenance › Password Maintenance › Change CA EEM Connection Information

Change CA EEM Connection Information

As an administrator, if the CA EEM administrator password has changed after installation, you can change the record of the eiamadmin user password in CA SOI if necessary. You can also change the CA EEM server name if you have moved your CA EEM installation to another system.

Follow these steps:

  1. Access the CA SOI Dashboard, click the Administration tab, expand CA Service Operations Insight Manager Configuration and the SA Manager server, and click EEM Configuration.
  2. Enter the new password in the Password field, enter the new CA EEM server name in the EEM Server Host field if necessary, and click Save.
  3. Repeat Step 2 on the EEM Configuration page under CA Service Operations Insight UI Server Configuration.

    Important! Change the CA EEM password on both the SA Manager and the UI Server.

  4. Restart the CA SAM Application Manager and CA SAM User Interface services.

    The changes are applied. If you changed the CA EEM server name, the previous users and groups may not exist on the new CA EEM server. Log in to the CA SOI interfaces using the administrator user to reconfigure users and groups, if necessary.

  5. Open a command prompt, navigate to SOI_HOME\Tools\CatalystEncrypt, and run the following command: 
    encrypter <new password>

    An encrypted password appears.

  6. Open the SamUI\conf\jaas.config file, paste the encrypted password as the value for the eiam.query.password property, enter the new CA EEM server name as the value for the eiam.backend property if necessary, and save and close the file.
  7. Open the SOI_HOME\tomcat\registry\topology\physical\node0\sor\eem.properties file, paste the encrypted password as the value for the eiam.query.password property, enter the new CA EEM server name as the value for the eiam.backend property if necessary, and save the changes.

    All CA Catalyst configuration files contain the new encrypted password and the new server name if necessary.

  8. Run registryloader.bat located at SOI_HOME\tomcat\registry. Ignore any "log4j:WARN" messages.

    The Registry loads an updated record of all files in which you changed CA EEM connection information.

  9. Restart the CA SAM Application Server service.