Event Management Overview › Event Management Architecture › How Events are Processed in Event Management

How Events are Processed in Event Management

The following steps explain the flow of events in Event Management:

1. All message data collected from source domain managers (alerts, events, notifications, and so on) are converted to the USM alert schema format.
2. All events retrieved from connectors with the USM type of alert are collected into the Event Store component of Event Management on each connector system as events and are available for Event Management operations.
3. After Event Management processing completes, the processed events become alerts and are forwarded to CA SOI. You can escalate these alerts, add them to alert queues, and include them in service impact analysis.
4. (Optional) The Mid-tier connector, if used, acts as a single point of contact to collect normalized cross-domain connector alerts and perform actions on them before forwarding to CA SOI. In this case, all events flow through the Mid-tier connector before reaching the Operations Console as alerts.

Use the Operations Console to have federated access to the events stored in the Event Store. You can manage event rules and policies and configure the stored events.