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Working with Escalation Policy › How to Create Escalation Policy › Create Escalation Actions › Create a CA Process Automation Form or Process Execution Action › Configure SSL Connection with CA Process Automation

Configure SSL Connection with CA Process Automation

For CA SOI to communicate with a CA Process Automation server that has been configured to use SSL, you must import a certificate into the CA SOI trust store.

Follow these steps:

  1. Copy the itpamcertificate.cer file from the following location on the CA Process Automation server to a directory on your SA Manager server:

    PA_HOME\ITPAM\server\c20\.c20repository

  2. Make a backup copy of the SOI_HOME\tomcat\conf\ssa.jks file.
  3. Run the following command from a command prompt on the SA Manager system to import the certificate into CA SOI: 
    "JAVA_HOME\bin\keytool.exe" -v -importcert -storepass password -file DIR\itpamcertificate.cer -keystore "SOI_HOME\tomcat\conf\ssa.jks" -trustcacerts -noprompt
    password

    Defines the password for the CA SOI administrator user.

    DIR

    Defines the path to the directory to which you copied the itpamcertificate.cer file.

  4. Restart the CA SAM Application Server service.
  5. Configure CA Process Automation integration in the Administration tab on the Dashboard. Select the SSL check box and use the SSL port number.
  6. Click Test.