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Alert and Event Visualization

The following interfaces let you view and interact with events and alerts:

Operations Console

Displays all managed and unmanaged alerts in the context of their associated services and queues. You can perform all operations on alerts from the Operations Console and view comprehensive alert details. This guide primarily documents alert management operations from the Operations Console.

The Operations Console also includes the Event Policies dialog, which lets you search for and view events and create event policies.

Mobile Dashboard

Lets you view managed and unmanaged alerts in the context of their associated services and queues. You can view basic alert properties and can escalate alerts using existing actions.

USM Web View

Lets you perform detailed searches for alerts and subscribe to RSS feeds that provide notification when alerts are created or updated.

Dashboard

Displays a summary of services and their alerts.

Alert Management Reports

Display report data based on alert response time, ticketed alerts, and top alert sources.