Working with Alert Queues › How to Create and Manage Alert Queues › Launch the New Alert Queue Wizard › Assign Escalation Policies

Assign Escalation Policies

The Assign Escalation Policies page lets you apply or exclude global and non-global escalation policies to your alert queue.

Note: If you do not want to apply or exclude global policies, click Next to continue to the Assign User Groups page.

Follow these steps:

1. Select whether you want to apply or exclude all global policies.
2. Select the policies you want to include or exclude from the policy list.

   Note: Ctrl + click to select multiple policies or click Create a new global policy to create a new policy.

   The global policies that you include will evaluate alerts in the queue and trigger the escalation policy when they meet the policy criteria.

3. Click the arrow buttons in the Queue Specific Escalation Policies pane to add queue specific non-global escalation policies.

   The escalation policies in the Current Policies pane will evaluate alerts in the queue and trigger the escalation policy when they meet the policy criteria

4. Click Next.

   The Assign User Groups page opens.