Working with Alert Queues › How to Create and Manage Alert Queues › Take Actions on Alerts in Alert Queues

Take Actions on Alerts in Alert Queues

Depending on your user access privileges, you can trigger escalation policy actions on a selected alert in an alert queue.

Follow these steps:

1. Start the Operations Console and click the Alerts Queues tab in the Navigation pane.
2. Select an alert queue.

   The alerts in the selected alert queue display in the Contents pane. The Contents label displays the currently selected queue.

3. Right-click an alert and select Take Action.
4. (Optional) Enter a filter string to filter the available actions.
5. (Optional) Click Create to define a new escalation policy action.
6. (Optional) Select the check box to use the selected action as the default without prompting again.
7. Select an action and click OK.