Introduction to Connectors › Upgrade CA Catalyst Connectors

Upgrade CA Catalyst Connectors

CA Catalyst connectors do not require an upgrade to work with the current release of CA SOI. However, upgrade the IFW on the system to ensure that they can interact with the latest version of the product. Upgrading the IFW is not required in the following situations:

• The connectors exist on the SA Manager. Upgrading the SA Manager to the current release of CA SOI already upgraded the IFW, and the connectors come online and work immediately after the upgrade.
• Connectors provided with the CA SOI image may require a full upgrade.

To upgrade CA Catalyst connectors, install the IFW on the connector system.

The IFW upgrades, and the connectors are configured to work with the current release of CA SOI.

Consider the following information:

• References to the old product name and version number are not updated in the connector documentation and Start menu shortcuts.
• If you are using CA Service Desk with the auto clear alerts option enabled, then shut down a connector, CA SOI automatically changes the cleared alerts to the selected status. You cannot undo this operation. For more information, see the Implementation Guide.
• If the CA Catalyst container with the IFW proxy installed is upgraded from CA Catalyst 3.2 to 3.3 or 3.4, then the IFW proxy must also be upgraded to CA SOI 3.2.