Connector Integrations › Connector Integration Example Scenarios › CA SOI Connector Integration

CA SOI Connector Integration

You can achieve the deepest and most robust level of integration when building a custom Level 4, 5, or 6 CA SOI connector. You develop a custom connector in Java using the connector SDK provided with the Sample connector. A custom connector has the following characteristics:

• Receives requests from the SA Manager
• Synchronizes with the SA Manager

  A CA SOI server restart or creation of a new service model causes a request to the connector for the current CI alerts and verifies that the CI status in CA SOI is up-to-date

• Queries the third-party manager native interface (API or files) for CIs and alerts
• Implements an event listener for forwarding to CA SOI
• Supports service import requests from the Operations Console (if applicable)
• Embedded in the Windows service CA SAM Integration Services

You can also build advanced features into custom connectors, such as the following:

• Metric collection
• Custom operations
• Inbound to connector operations

Note: For more information, see the "Building a Custom Connector Using the Sample Connector" section.