Profiles help you define a minimum standard set of capabilities and behavior across connectors. Usage of a profile facilitates interoperability and integrations. The Incident Profile is an example of the USM profile. Various CA Catalyst connectors such as BMC Atrium/Remedy and IBM Tivoli Service Request Manager use the Incident Profile.
Note: For more information about the Incident Profile, see the "USM Specifics" appendix.
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