The CA NSM connector sends DSM state change events and WorldView state changes to CA SOI as infrastructure alerts. However, these two alert sources do not encompass all of the data that you can manage with CA NSM Event Management. The Event connector collects all CA NSM agent event messages displayed in the CA NSM Event Console from a local CA NSM Event Manager or Event Agent. Integrating these events into CA SOI lets you manage all systems management agent events from a service or alert queue perspective in the CA SOI Operations Console. The Event connector also transforms these events into the USM alert format. This transformation makes it easier to manage the varied agent event types in the Event Console by creating a unified format in CA SOI.
You can also integrate CA NSM Event Management with CA SOI Event Management. This integration helps you address scenarios where you use CA NSM for event management and want to migrate to CA SOI for having a unified event management solution. In such cases, you can create a migration path using CA SOI Event Management along with the Event connector to integrate with CA NSM Event Management. With this integration, CA SOI functions as a single point of contact for such enterprise-level organizations. This comprehensive event management integration can provide administrators a clearer view of complete business impact when service problems occur.
Note: Using the CA Event Integration filter policy helps ensure that only the CA NSM agent events that you are interested in managing display in the Operations Console. For more information about filter policy, see the Event and Alert Management Best Practices Guide.
The Event connector requires a local CA NSM installation to work. A CA NSM Enterprise Management Event Agent or Event Manager must be present on the connector system. If the installation detects that CA NSM is not present on the system, it disables the default CA NSM source configuration. If you want to collect CA NSM events from multiple Event Managers or Event Agents, install an Event connector on each manager or agent.
Note: If you want to send events to a remote CA NSM server, you also can install a connector on a server with an Enterprise Management Administrative Client installation. For more information, see the CA Event Integration Product Guide.
No source policy configuration is required to begin collecting events from CA NSM. When CA NSM is present on the connector server, CA NSM event collection is enabled by default. However, customize the CA NSM source policy to collect nonagent events from the Event Manager or Event Agent. Nonagent events are filtered out in the default policy. For example, you can customize the policy to recognize events from other sources such as an integrated product, SAMPacks, or basic SNMP traps. For more information about policy customization, see the CA Event Integration Product Guide.
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