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Using the Universal Connector › Install the Universal Connector Client

Install the Universal Connector Client

The Universal Connector Client installs the framework necessary to run the Universal connector. The Universal connector lets you add CIs, relationships, services, and alerts through a command line or programmatic interface.

A fully functional Universal connector installs automatically with the SA Manager. You can also install the Universal connector client on a separate system to enable use of the Universal connector command line interface on that system.

Note: The merge modules that are included in the same Installers folder of the installation image must remain in the same directory as the installer for the installation to work.

Follow these steps:

  1. Run soi-installer.exe from the Disk1\SOI folder of the CA SOI installation image.

    The License Agreement page opens.

  2. Accept the license agreement, then accept the third-party license agreements, and click Next.

    The Choose Install Folder screen opens.

    Note: If CA SOI components are already installed on the system, the Choose Install Folder page does not appear. Any new CA SOI components that you install are installed to the existing CA SOI directory, because all components must reside in the same directory.

  3. Accept, enter, or choose the installation folder.

    Note: The maximum installation path length is 150 characters. The installation blocks paths with more than 150 characters.

    The Choose Install Set screen opens.

  4. Select Universal (client utility), and click Next.

    The Pre-Installation Summary page opens.

  5. Click Install.

    The Universal Client functionality installs on the system. The Install Complete page opens when the installation finishes.

  6. Click Done.
  7. (Optional) Review the installation log file (CA_Service_Operations_Insight_Install_releasenumber) that is in the SOI_HOME\log folder to check for installation errors. This folder also provides the installation log files for the other installed components.