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HP BAC Alerts

The Event connector can collect HP Business Availability Center (HP BAC) alerts and dispatch them to CA SOI. HP BAC is an application performance management tool that lets you monitor and manage end-to-end application performance using script-driven transactions, which produce alerts.

Managing HP BAC alerts in CA SOI lets you view how application performance alerts affect business services. If you also have CA APM products integrated into CA SOI, integrating HP BAC information provides a consolidated interface for managing all application performance information.

When you dispatch HP BAC alerts to CA SOI, they appear as events in the Event Store and infrastructure alerts in the Operations Console. Each alert generates an Application class CI associated with the HP BAC application on which the alert is reporting. Include these CIs in a service to monitor the alerts in the context of services.

The connector collects HP BAC alerts through SNMP traps and can be installed anywhere relative to the product. To enable SNMP traps to reach the Event connector, you must configure its server as a trap destination in HP BAC.

After configuring the trap destination, configure the port information in the hpbac-src.xml source policy from the CA Event Integration administrative interface. Then, you add the hpbac-src.xml file to the samevent catalog and redeploy the catalog for the connector to begin collecting HP BAC alerts and dispatching them to CA SOI.

Important! The default HP BAC source policy is a basic framework for collecting traps from the product. Edit the hpbac-src.xml file directly to customize the policy to suit your environment. For more information about policy customization, see the CA Event Integration Product Guide.