Introduction to Connectors › Connector Installation › Connector Installation Considerations

Connector Installation Considerations

Consider the following before you install connectors in your CA SOI environment:

• Verify that the SA Manager is already installed before you install connectors. The following SA Manager information is required during connector installation:
  • Host name
  • ActiveMQ Server port number (61616 by default)
  • Administrator user credentials
• Install all connectors from a local image or DVD or from a network share. Installers for the connectors do not support the use of UNC shares.
• Multiple connector installations are supported on one system. If you plan to install connectors on a system with other CA SOI components or multiple connectors on the same system, see the hardware requirements in the Release Notes to verify that the system has the appropriate resources to support the installations.
• As a best practice to avoid memory issues, connectors on one system must manage no more than 200,000 CIs combined. For example, if you have four CA eHealth installations that manage a total of 300,000 CIs, you must distribute the four remote CA eHealth connectors across at least two systems. Also consider the number of events that each connector will manage if your overall deployment represents a significant event stream. In this case, try to distribute the event stream evenly across remote connector systems and (when possible) group connectors that require the same type of processing.
• Some connectors require installation directly on their domain manager and others support a remote installation. The installer blocks installation of any connector that requires a local installation when the domain manager is not present on the system. For more information about whether a connector supports remote installation and other prerequisites and considerations, see the specific Connector Guide for that connector.

Note: For a list of provided product connectors and the domain manager versions they support, see the CA SOI product page on CA Support Online.