Understanding Event and Alert Management › Introduction to Event Management

Introduction to Event Management

An event is a message that indicates an occurrence or change in your enterprise. Events can indicate a negative occurrence or object state change. Event management is crucial to understanding the dynamic state of an enterprise across the network, security, system, application, service, and other domains. As the number of resources grows exponentially, so do the challenges of understanding and administering diverse management events from those resources.

CA SOI provides a scalable event management collection and distribution solution (Event Management) with remote visualization and administration capabilities. Entities that connectors report with the USM type of alert are collected into the Event Store on each connector system and are available for Event Management operations. After Event Management processing is complete, the processed events become alerts that you can escalate, add to alert queues, and include in service impact analysis. Typically, with no deployed event policies, all events become alerts. Event Management lets you control the event stream so that a consolidated, high quality, and actionable set of alert conditions appear in the Operations Console as alerts.

Implementing Event Management in a complex distributed environment helps organizations create a unified event management system for their enterprise, providing a holistic view of the entire IT infrastructure. The solution lets organizations collect, transform, correlate, filter, enrich, and manage events from various sources (such as network devices, applications, and enterprise servers) across the enterprise. You can track the events and can create policies to have a manageable set of actionable conditions and convert those conditions for escalation and inclusion in alert queues.

For more information and procedures about Event Management, see the Event and Alert Management Best Practices Guide.