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Customize the Services Table

The Dashboard tab contains the Services table. The table displays information about the services CA SOI is managing. You can customize this table to display only the columns that contain the information important to you.

Note: CA SOI applies updated preferences when the Dashboard refreshes, which is every 30 seconds by default.

Follow these steps:

  1. Click the Dashboard tab.

    The Services table displays up to five rows of services and up to eight columns (depending whether it is the default view or has already been customized). The Services column is always included in the table.

  2. Click Preference.

    The Columns tab of the User Preference dialog opens with the currently included columns listed in the Show Columns field, and the unused columns listed in the Hide Columns field.

  3. Click one or more columns you want to move to the opposite pane (use Shift+click or Ctrl+click for multiple selections).
  4. Click the arrows to move the selected columns to the opposite pane.

    Notes:

  5. For the Current SLA, Health, Quality, and Risk tabs, move any of the SLA states to the Hide (if value equals) column to prevent services in that state from appearing in the Services table.
  6. Click the Other tab, and perform one of the following actions:
    1. Clear the check box next to any priority state to prevent services in that state from appearing in the Services table.
    2. Clear the check box next to any operation mode to prevent services in that mode from appearing in the Services table.
    3. Set the availability minimum and maximum (expressed as a percentage) to prevent services that do not fall within the specified range from appearing in the Services table.
  7. Click the Tabs tab and click the arrows to show or hide specific details tabs.
  8. Click Save.

    Note: Your changes are saved immediately, but are not reflected until the Dashboard refreshes, which is approximately every minute by default.