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Configure Reporting

Note: You must have CA Business Intelligence and CA SOI reports installed before configuring reporting. For more information, see the Implementation Guide.

As an administrator, you enable the report functionality and configure CA SOI to access the BusinessObjects report server.

You can also configure CA SOI to automatically synchronize CA SOI and the BusinessObjects users. User synchronization lets you add or remove a user in the Operations Console and have CA SOI automatically add or remove the user from CA Business Intelligence access.

Follow these steps:

  1. Click the Administration tab on the Dashboard.
  2. Click the plus sign (+) next to CA Service Operations Insight UI Server Configuration.
  3. Click the plus sign (+) next to the server you want to configure.
  4. Click Report Configuration.
  5. Enter the appropriate information in the following fields and click Save:

    Note: Refer to your Installation Worksheet in the CA Business Intelligence section for these values.

    Report Server

    Specifies the server name where CA Business Intelligence and the CA SOI Reports component are installed.

    Report Port

    Specifies the port number on which the report server is listening. If you used the default port when installing CA SOI, it is set to 8080 for report servers using Tomcat. If you are using an IIS server as the report server, the port can be set to 80 only. If you try to use a port other than 80 for the IIS report servers, you cannot save the settings on this page.

    Report URL

    Specifies one of the following URLs for the InfoView interface on the report server:

    • (Report servers using IIS) /InfoViewApp/logon.aspx
    • (Report servers using Tomcat) /InfoViewApp/logon.jsp
    Enable SSL

    Specifies whether to use SSL to communicate with the specified report server. Select this check box if the report server is configured to use SSL.

    CMS Port

    Specifies the BusinessObjects CMS Server port. The CMS communicates with other BusinessObjects Enterprise servers through the specified port.

    Default: 6400. If you leave the field blank, CA SOI uses the default value.

    N-tiered SAP BusinessObjects Enterprise Configuration

    Specifies whether to use an N-tiered BusinessObjects Enterprise, which is configured to deploy on multiple servers. In this case, the Web Tier (InfoViewApp Server) and Intelligence Tier (CMS Server) can be on different servers.

    Intelligence Tier Server

    Specifies the Intelligence Server (CMS Server) for adding and deleting users.

    Enable automatic additions to the CA Service Operations Insight report group

    Specifies whether users added or removed from the Operations Console are automatically added to or removed from BusinessObjects and the SOI Reports group on the report server.

    Notes:

    • If you create users in the Operations Console and then select this option, the users are added to the SOI Reports group after you restart the CA SAM Application Server service.
    • The users that are automatically added to the BusinessObjects SOI Reports group are assigned a temporary password of SAMuserid (for example, if the user name is jeromeG, the password is also SAMjeromeG). The first time the user logs into BusinessObjects, the user is prompted to change the password. The new password must conform to the restrictions defined on the report server.
    • Do not use the users in the CA SOI Super Users group (including the "samuser" super user) to run reports.
    • Do not use the BusinessObjects administrator user (Administrator by default) to run reports.
    • If you configure the automatic addition of CA SOI users for reports, do not create a user in CA SOI with the same name as the BusinessObjects administrator user (Administrator by default). The same name can cause problems with the BusinessObjects administrator user.
    Enable automatic removal from the CA Service Operations Insight report group

    Specifies whether members of the SOI Reports group (on the BusinessObjects report server) are automatically deleted from the group and BusinessObjects user list when they are deleted using the Operations Console.

    Note: Users that are removed using this functionality are deleted from all user groups—not only the SOI Reports group.

    User Name/Password

    Specifies a user with administrator privileges on the CA Business Intelligence report server. This user must have the right to create users on the CA Business Intelligence report server.

    Note: If you configured CA Business Intelligence with LDAP, you have an enterprise user in CMC.

  6. Click Save, then click Refresh at the top of the page.

    The Reports link becomes active at the top right of the interface. Click the link to access the reporting interface on the CA Business Intelligence report server.

Note: If the Administration tab changes do not save or the fields clear when you click Save or Test, adjust your browser settings. One of the following actions should solve the problem: