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Configure the Level of Services the Dashboard Displays

Users with administrator rights can configure the number of service levels that the Dashboard displays. This is a system-wide configuration setting where all users see the same number of service levels.

Follow these steps:

  1. Navigate to the SOI_HOME\SamUI\conf\thinuiconf directory and open the tables_definition.xml file in a text editor.
  2. Locate the following line, and change the SERVICE_LEVEL=”ALL” to SERVICE_LEVEL=”numeric_value".
    <TABLE NAME="MyServicesStatusTable" TITLE="ServicesStatus" CONSOLELINKTEMPLATE="/sam/oneclick.jnlp?explorer=" SSOREDIRECT="/sam/sso/redirect?reqURL=" SERVICE_LEVEL="ALL">
    

    For example, SERVICE_LEVEL=”1” displays only top-level services, SERVICE_LEVEL=”2” displays the first two levels of a service, and so on.

  3. Save and close the file, and then restart the CA SOI User Interface service.

    The Dashboard displays the level of services that you configured.