Installing › Verify the Installation

Verify the Installation

After you install CA Service Desk Manager, use the following information to verify that the installation was successful.

  1. Verify that a system environment variable for the path is set for the product to the installation directory you specified. The default home directory is C:\Program Files\CA\Service Desk Manager.
  2. Verify the following:
    1. In the Control Panel (Add or Remove Programs), verify that an entry appears for the product.
    2. From the Start menu, verify that an option appears to:
      • View the documentation.
      • Start the Configuration Wizard.
      • Start the Web Interface.
      • Contact Technical Support.
      • Start the Web Screen Painter.
      • Uninstall CA Service Desk Manager.
  3. Verify that you can start the Web Interface.

Important! If you cannot verify this information, the product has not been installed correctly. In this case, start the CA Service Desk Manager installation again to modify the installation.

More information:

Start the Web Interface