Note: Before you install this component, read the information about how to plan for a successful installation.
Important! Mapping the DVD image using a UNC path is not supported for the CA MDB installer.
If the database (either SQL Server or Oracle) you want to use with CA Service Desk Manager is installed on a server other than the CA Service Desk Manager primary server, manually install the CA MDB on the remote database server (that is, the computer on which SQL Server or Oracle is installed). If the CA MDB and primary server are on the same computer, you do not have to install the CA MDB manually. CA Service Desk Manager automatically installs the CA MDB during the CA Service Desk Manager installation.
Note: If you want to install the Management Database on the CA Service Desk Manager Primary server, you must start and run the CA MDB installation on the remote computer hosting the database server.
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