Installing › The CA MDB Installation › Install on SQL Server (Windows)

Install on SQL Server (Windows)

If the CA MDB you are using with CA Service Desk Manager is on a different computer than the CA Service Desk Manager server, you must install the CA MDB on the remote database server (that is, the computer on which SQL Server is installed). If the CA MDB and primary server on the same computer, you do not have to complete these steps. During the CA Service Desk Manager installation, the CA MDB automatically installs.

Note: Do not complete these steps on the CA Service Desk Manager primary server. You must start and run the CA MDB installation on the remote computer having the database server.

To install the CA MDB on the remote database server

1. Insert the installation media into your drive.

   Important! If your computer does not have an appropriate drive for the installation media, copy the media content to the computer on which you want to install CA Service Desk Manager. Then, start the installation. For a remote installation over the network, you can share a drive or folder on the network, and then connect over the network to start the installation.

2. Select your language from the list, click Select Language.

   The Installation Menu appears.

   Note: If the Installation Menu does not automatically appear, start the installation by double-clicking the setup.exe file, located at the root of the installation media.

3. Click the Product Installs tab.
4. Click CA MDB.
5. To continue with the installation, follow the on-screen instructions.
6. When prompted, select SQL Server as the database type and enter the appropriate information for SQL Server.

   Note: If you are not sure what to enter for SQL Server, see the Server Configuration Online Help.

7. Continue following the on-screen instructions to complete the CA MDB installation.

   The CA MDB is installed on SQL Server.

More information:

The Install Log