If you want to integrate FAST ESP with the Knowledge Management functionality of CA Service Desk Manager to improve your knowledge searches, start and run the installation of the FAST ESP search engine on a dedicated stand-alone server.
To install the FAST ESP search engine
Important! If your computer does not have an appropriate drive for the installation media, copy the media content to the computer on which you want to install CA Service Desk Manager. Then, start the installation. For a remote installation over the network, you can share a drive or folder on the network, and then connect over the network to start the installation.
sh ./setup.sh
The Installation Menu appears.
The FAST ESP search engine is installed and you can configure it for use with CA Service Desk Manager in Options Manager.
Note: For more information, see the Administration Guide.
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