Install CA EEM (UNIX)

CA EEM for Linux and UNIX uses a self-extracting shell script that guides you through the installation process. During the installation process, the script displays the license information and prompts for installation parameters. After the installation parameters are entered, the installation begins.

Important! If you have an existing CA EEM installation that you can use to authenticate CA products, do not install CA EEM again. Instead, install the CA products and reference your existing CA EEM installation. However, you need CA EEM r8.3 at a minimum before integrating with CA Service Desk Manager r12.5.

To install CA EEM

  1. Run the appropriate installation script on the target computer:

    The file decompresses and the installation begins.

  2. Enter Y to accept the Terms and Conditions of the license agreement (or N to decline and abort the installation).

    The script prompts for the installation parameters.

  3. Enter the installation parameters.

    Example:

    1. Enter the installation path for the CA EEM (or accept the default).
    2. If you are installing CA EEM r8.4 or higher, use the following command to avoid setting the JAVA_HOME variable:
      ./EEMServer.sh - javahome none 
      

      Note: If you are using a previous version of CA EEM, enter the value for the $JAVA_HOME variable at the prompt. The iGateway installer uses JAVA_HOME to locate the Java Virtual Machine (JVM), which is required for proper operation of CA EEM Server. The installer script prompts you for this variable only if it is not already set in the environment.

    A confirmation screen appears with the installation parameter values you entered.

  4. If the information about the confirmation screen is correct, enter Y to continue the installation. If you Enter N, the installer exits.
  5. Enter the EiamAdmin password.

    Note: The default administrator username is EiamAdmin.

    The installation procedure depends on the command-line parameters and the type of CA EEM package being installed.

    The installer script completes the installation of CA EEM on your computer.