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This section contains the following topics:
Change Management in CA Service Desk Manager
Change Management Components
View the Change Calendar
CAB Responsibilities
Change Manager Responsibilities
Define Tasks for the Change Manager Role
Change Categories, Status, and Risk Levels
View the Change Order Scoreboard
Define a Change Order Stored Query
Configure Change Manager Options
Change Calendar
How to Schedule Change Orders
How to Schedule Change Windows
Conflict Analysis and Collision Detection
CA Workflow Visualization
Change Management Process Definition for CA Workflow
CAB Console and Reporting
Risk Assessment
Impact Explorer |