Defining Business Structure › Define the Business Infrastructure › External Asset Management Tools

External Asset Management Tools

You can integrate your CA Service Desk Manager installation with other asset management tools such as CA NSM, CA Asset Management, and CA APM. The asset management features of these tools from CA Service Desk Manager include the following:

• CA NSM provides the pdm_nsmimp utility (for Windows only) to add asset information to CA Service Desk Manager.
• CA Asset Management provides a complete set of hardware and software inventory functions. When viewing a CI in the CA Service Desk Manager client, you can click the Asset Viewer button to display additional information that has been discovered about the asset.

  Integration between CA Service Desk Manager and CA Asset Management is activated when the products are installed on the same MDB.

• CA Asset Portfolio Management provides a complete set of asset lifecycle functions. When viewing a CI in the CA Service Desk Manager client, you can click the Asset Viewer button to display additional financial information about the asset.

  Integration between CA Service Desk Manager and CA Asset Portfolio Management is activated when the products are installed on the same MDB.

Note: For more information about integrating your CA Service Desk Manager installation with other asset management tools, see the Implementation Guide.