Los detalles del objeto son los siguientes:
Tabla asociada: Call_Req
Fábricas: predeterminado
REL_ATTR: persistent_id
Nombre común: ref_num
Grupo de funciones: call_mgr
Operaciones REST: CREATE READ UPDATE
|
Atributo |
Campo BD |
Tipo de dato |
Referencias SREL |
Indicadores |
|---|---|---|---|---|
|
description |
description |
STRING |
|
|
|
activo |
active_flag |
INTEGER |
bool_tab enum |
REQUERIDO |
|
active_prev |
LOCAL |
SREL |
bool.enum |
|
|
affected_ resource |
affected_rc |
UUID |
ca_owned_ resource uuid |
|
|
asignado |
asignado |
UUID |
|
|
|
assignee_prev |
LOCAL |
SREL |
agt.id |
|
|
call_back_date |
call_back_date |
LOCAL_TIME |
|
|
|
call_back_flag |
call_back_flag |
INTEGER |
|
|
|
categoría |
categoría |
STRING |
prob_ctg persid |
|
|
category_prev |
LOCAL |
SREL |
pcat.persistent_id |
|
|
caused_by_chg |
caused_by_chg |
SREL |
chg.id |
|
|
cambiar |
cambiar |
INTEGER |
chg id |
|
|
charge_back_id |
charge_back_id |
STRING |
|
|
|
close_date |
close_date |
LOCAL_TIME |
|
|
|
cr_tticket |
cr_tticket |
INTEGER |
|
|
|
created_via |
created_via |
INTEGER |
interface id |
|
|
cliente |
cliente |
UUID |
ca_contact uuid |
REQUERIDO |
|
event_token |
event_token |
STRING |
|
|
|
extern_ref |
extern_ref |
STRING |
|
|
|
grupo |
group_id |
UUID |
|
|
|
group_prev |
LOCAL |
SREL |
grp.id |
|
|
id |
id |
INTEGER |
|
UNIQUE REQUIRED KEY |
|
impact |
impact |
INTEGER |
impact enum |
|
|
impact_prev |
LOCAL |
SREL |
imp.enum |
|
|
incident_priority |
incident_priority |
INTEGER |
|
|
|
last_act_id |
last_act_id |
STRING |
|
|
|
last_mod_dt |
last_mod_dt |
LOCAL_TIME |
|
|
|
log_agent |
log_agent |
UUID |
ca_contact uuid |
REQUERIDO |
|
macro_ predicted_ violation |
macro_predict_ viol |
INTEGER |
|
|
|
open_date |
open_date |
LOCAL_TIME |
|
|
|
outage_end_time |
outage_end_time |
LOCAL_TIME |
|
|
|
outage_start_ time |
outage_start_ time |
LOCAL_TIME |
|
|
|
parent |
parent |
STRING |
call_req persid |
|
|
persistent_id |
persid |
STRING |
|
|
|
predicted_sla_ violation |
predicted_sla_ viol |
INTEGER |
|
|
|
priority |
priority |
INTEGER |
pri enum |
REQUERIDO |
|
priority_prev |
LOCAL |
SREL |
pri.enum |
|
|
problema |
problema |
STRING |
|
|
|
ref_num |
ref_num |
STRING |
|
UNIQUE REQUIRED S_KEY |
|
resolve_date |
resolve_date |
LOCAL_ TIME |
|
|
|
rootcause |
rootcause |
INTEGER |
rootcause id |
|
|
extern_token |
sched_token |
STRING |
|
|
|
gravedad |
gravedad |
INTEGER |
sevrty enum |
|
|
severity_prev |
LOCAL |
SREL |
sev.enum |
|
|
sla_violation |
sla_violation |
INTEGER |
|
|
|
base_template |
solución |
STRING |
call_req persid |
|
|
status |
status |
STRING |
cr_stat code |
|
|
status_prev |
LOCAL |
SREL |
crs.code |
|
|
string1 |
string1 |
STRING |
|
|
|
string2 |
string2 |
STRING |
|
|
|
string3 |
string3 |
STRING |
|
|
|
string4 |
string4 |
STRING |
|
|
|
string5 |
string5 |
STRING |
|
|
|
string6 |
string6 |
STRING |
|
|
|
resumen |
resumen |
STRING |
|
|
|
support_lev |
support_lev |
STRING |
srv_desc code |
|
|
template_name |
template_name |
STRING |
cr_template template_name |
|
|
time_spent_ sum |
time_spent_ sum |
DURACIÓN |
|
|
|
type |
type |
STRING |
crt code |
|
|
urgencia |
urgencia |
INTEGER |
urgncy enum |
|
|
urgency_prev |
LOCAL |
SREL |
urg.enum |
|
|
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Todos los derechos reservados.
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