

Administration › Service Desk › Application Data › Codes › Reporting Methods
Reporting Methods
Reporting method codes define the ways a ticket can be reported to the service desk. For example, a customer might create an issue over the phone or via e-mail.
More information:
Create a Reporting Method Code
Reporting Method Fields
Search for a Reporting Method Code
Edit a Reporting Method Code
Copyright © 2013 CA.
All rights reserved.
 
|
|