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getPolicyInfo

The following parameters apply to the getPolicyInfo method:

Parameter

Type

Description

SID

Integer

Identifies the session retrieved from logging in.

Description

Returns information about the access policy that is controlling and managing the current CA SDM Web Services session.

Returns

The following XML string:

XML Element

Type

Description

<SAPolicy>

N/A

Identifies the detailed information of this access policy and its related problem types.

The content of <SAPolicy> is shown as follows:

<SAPolicy>
<Name> name of policy </Name>
<Code> policy code </Code>
<ContactName> policy proxy contact’s combo name </ContactName>
<ContactHandle> handle of policy’s contact </ContactHandle>
<Access>
	<TicketCreation> limitation </TicketCreation>
	<ObjectCreation> limitation </ObjectCreation>
	<ObjectUpdate> limitation </ObjectUpdate>
	<Attachments> limitation </Attachments>
	<Queries> limitation </Queries>
	<Knowledge> limitation </Knowledge>
</Access>
<ProblemTypes> (zero or more <ProblemType> elements)
	<ProblemType>
		<Code>code of a problem type </Code>
		<Status>active or inactive </Status>
	</ProblemType>
</ProblemTypes>
</SAPolicy>