description

STRING 300

Specifies the textual description.

code

STRING 20 UNIQUE NOT_NULL S_KEY

Specifies the unique code name.

del

INTEGER NOT_NULL

Active_Boolean_ Table::enum

Deleted flag

0—Active

1—Inactive/marked as deleted

dup_action

INTEGER

Specifies the enum for action to handle ticket duplication.

dup_interval

DURATION

Indicates the time range for searching duplicate tickets.

id

INTEGER UNIQUE NOT_NULL KEY

Unique (to the table) Numeric ID

is_default

INTEGER

Specifies the one and only one for all policies.

is_internal

INTEGER

Active_Boolean_ Table::enum

Specifies that the default problem types cannot be deleted.

last_mod_by

UUID

ca_contact::uuid

Specifies the UUID of the contact who last modified this record.

last_mod_dt

LOCAL_TIME

Indicates the timestamp of when this record was last modified.

owning_policy

INTEGER

SA_Policy::id

Specifies the owner of this problem type.

persid

STRING 30

Persistent ID (SystemObjectName:id)

ret_app_1

STRING 500

Specifies the text passed back to program for ticket creation.

ret_usr_1

STRING 500

Specifies the text passed back to human for ticket creation.

sym

STRING 40 NOT_NULL

Specifies the symobolic name of problem type.

ticket_tmpl_fac

STRING 20

Specifies the factory of the ticket template.

ticket_tmpl_id

INTEGER

Specifies the id of the ticket template.

ticket_tmpl_ name

STRING 40

Specifies the name of the ticket template