Local copy of data that will be pushed to master's Global_Request_Queue table.
|
Field |
Data Type |
Reference |
Remarks |
|---|---|---|---|
|
active_flag |
INTEGER NOT_NULL |
Active_Reverse_ Boolean::enum |
1—Active 0—Inactive |
|
assignee |
UUID |
ca_contact::uuid |
Assignee of Request |
|
category |
STRING 30 |
|
Category symbol of Request |
|
close_date |
LOCAL_TIME |
|
Close Date of Request |
|
customer |
UUID NOT_NULL |
ca_contact::uuid |
Affected User of Request |
|
global_queue_id |
INTEGER |
Global_Queue_ Names::id |
Pointer to global queue |
|
group_id |
UUID |
|
Group assigned to Request |
|
id |
INTEGER UNIQUE NOT_NULL KEY |
|
Unique (to the table) Numeric ID |
|
impact |
INTEGER |
Impact::enum |
Impact of Request |
|
last_mod_dt |
LOCAL_TIME NOT_NULL |
|
Indicates the timestamp of when this record was last modified. |
|
open_date |
LOCAL_TIME NOT_NULL |
|
Open Date of Request |
|
priority |
INTEGER NOT_NULL |
Priority::enum |
Priority of Request |
|
ref_num |
STRING 30 NOT_NULL |
|
Request ref num |
|
remote_id |
INTEGER NOT_NULL S_KEY |
|
Regional request id |
|
status |
STRING 30 NOT_NULL |
Cr_Status::code |
Status symbol of Request |
|
summary |
STRING 240 |
|
Summary of Request |
|
type |
STRING 10 |
crt code |
ITIL record type |
|
Copyright © 2013 CA.
All rights reserved.
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